top of page

Privacy Policy

Last update: 11/22/2024

Your privacy is important to us. DaFreitas Pets is committed to protecting your privacy and ensuring that your personal information is handled in a safe and confidential manner. This Privacy Policy describes how we collect, use, protect, and share your personal data in connection with our pet care and boarding services.

By using our website and services, you agree to the practices described in this policy. If you do not agree with this policy, you should not use our services.

 

 

Information We Collect
We collect the following information to provide our pet care and boarding services:

 

1.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Physical address

  • Payment data (for transaction processing)

  • Information about your pet (name, breed, age, health conditions, dietary needs, etc.)

 

1.2 Browsing Information

  • IP address

  • Browser type

  • Operating system

  • Pages visited on our website

  • Date and time of visit

  • Cookies and similar technologies to personalize browsing experience

 

 

2. How We Use Your Information
The information we collect is used for the following purposes:

​

  • Provision of services: To manage and provide the requested pet care and boarding services.

​

  • Communication: To respond to your inquiries, send booking confirmations, and provide service-related information.

​

  • Payment processing: To securely process financial transactions.

​

  • Service improvement: To enhance user experience and functionality of our website by analyzing browsing data.

​

  • Marketing: To send marketing communications if you have given your consent.

 

 

3. Information Sharing
We will not sell, rent, or share your personal information with third parties, except in the following situations:

​

  • Service providers: We may share information with third-party service providers who assist us in operating our website, processing payments, or providing pet care services.

​

  • Legal requirements: We may disclose personal information when required by law or if we believe it is necessary to protect our rights, comply with a court order, or resolve disputes.

​

  • With your consent: When necessary to provide our services or with your explicit consent.

 

 

4. Data Security
The security of your personal information is a priority for us. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

 

 

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your information will be destroyed or anonymized.

 

​

6. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal information:

​

  • Access: You may request a copy of the personal information we hold about you.

​

  • Correction: You may correct inaccurate or incomplete personal information.

​

  • Deletion: You may request the deletion of your personal information, except where retention is legally required.

​

  • Objection or Restriction: You may object to or request restriction of the processing of your personal information in certain circumstances.

​

  • Data Portability: You have the right to request the transfer of your personal information to another service provider.

To exercise these rights, please contact us using the details below.

​

 

7. Cookies

We use cookies to improve your experience on our website. A cookie is a small text file stored on your device when you visit our site. Cookies help us remember your preferences and personalize page content. You can configure your browser to refuse cookies, but this may affect site functionality.

 

8. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will post the updated version on our website and indicate the date of the last update. We recommend you review this page regularly to stay informed about how we protect your information.

 

9. Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via:

DaFreitas Pets
Address: Moscavide
Email: dafreitaspets@gmail.com
Phone: +351 912 555 164

bottom of page